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How Young GMs Manage Their Staff

Regardless of their age, most general managers have long to-do lists each day to keep their hotels running smoothly. But when a young professional...

Taking Steps to Help Prevent Suicides in Hotels

On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life....

Tips for Deep Cleaning a Hotel Guestroom

For many hotels, the slower winter months are a perfect time to ramp up deep cleaning efforts in guestrooms. Deep cleaning is the process...

Michael Doyle Shares Asset Management Strategy

If Michael Doyle had scored just a few more goals or blocked a few more pucks while playing hockey at Cornell University, hotel asset...

Preventing Housekeeper Back Injuries

Preventing back injuries is a major workplace safety challenge. If employees follow proper lifting techniques, the risk of on-the-job lower-back injuries can be avoided...
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