Industry NewsBrandsMarriott International Trains One Million Associates to Spot and Respond to Human...

Marriott International Trains One Million Associates to Spot and Respond to Human Trafficking

Marriott International announced it has trained one million associates to spot the signs of and respond to human trafficking. Marriott International first introduced human trafficking awareness training in 2016 and rolled out enhanced training in 2021. Designed in collaboration with Polaris, a nonprofit that specializes in combating human trafficking and helping survivors of trafficking, the training has scenario-based examples to help hotel associates recognize the signs of trafficking in a real-world context and provides response guidance for managers.

“I could not be prouder of our one million associates who completed their training—they truly are one in a million,” said Anthony Capuano, CEO, Marriott International. “While it is heart-wrenching to hear stories of human trafficking, Marriott is empowering associates across the globe to learn the signs, act quickly, and help combat these horrible crimes. Today is an important milestone along our journey to train all on-property associates by 2025. It takes just one associate to stop a trafficking situation and we are pleased to have donated the training to the broader industry to expand the impact.”

The training extends beyond Marriot International’s portfolio of hotels. With the support of the American Hotel and Lodging Association Foundation, Marriott International continues to make training available to the hospitality industry and beyond via ECPAT-USA.

Marriott International training has:

  • 1 million+ associate training completions
  • 8,200 hotels
  • 138 countries and territories
  • 570,000+ training hours
  • 90 job functions trained
  • 17 languages provided

The latest estimates from the International Labour Organization indicate that 28 million people are trafficked each year globally. The number of trafficked people has risen significantly in the last five years. Ten million more people were involved in trafficking situations in 2021 compared to 2016 global estimates, and women and children remain disproportionately vulnerable.

RELATED ARTICLES

Marriott International Announces Agreements to Bring Three Brands to Calgary

Marriott International, Inc. and Truman announced plans to open three hotels in Calgary, including W Calgary, JW Marriott Calgary, and an Autograph Collection Hotel...

Extended Stay Lodging Association and Kalibri Announce Third Regional ExStay Workshop

WASHINGTON—The Extended Stay Lodging Association (ESLA) and Kalibri announced the third quarterly event in their ExStay Workshop series, scheduled for July 30, 2025, in...

Canopy by Hilton Debuts in Nashville, Tennessee

NASHVILLE, Tennessee—Hilton lifestyle brand Canopy by Hilton has debuted in Nashville with the opening of Canopy by Hilton Nashville The Gulch. The hotel includes...

Dreamscape Hospitality Adds Cougar Ridge Resort to Portfolio

DALLAS, Texas—Dreamscape Hospitality has added Cougar Ridge Resort in Torrey, Utah, to its portfolio. The property is located in Utah’s red rock country just outside...

This Week’s Comings & Goings

The Plasencia Group announced the appointment of Jennifer Connell as senior vice president – strategic advisor. Lark announced the appointment of Daniela Burga as vice president...

Mission Control: Evolving Property Management Systems Take Hotel Operations to New Heights

Guests expect personalized, efficient service, frontline hotel teams expect to have the bandwidth to deliver that service and succeed in their jobs, and managers...