In the era of COVID-19, keeping guests healthy, safe, and informed is paramount. While hotel owners and operators have worked diligently to roll out new property-wide hygiene protocols in line with industry-wide best practices, it is also critical to ensure that guests feel comfortable and connected during their stay. With hotel public spaces closed or implementing strict social distancing guidelines, guests are spending the majority of their time in their rooms, making the in-room experience more important than ever.
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