CHICAGO—Sertifi announced an expanded partnership with Concord Hospitality. In late 2019, Concord rolled out Sertifi’s credit card authorization solution to their managed properties, offering guests a secure way to provide credit card information. After rollout, as well as early success with e-signatures for properties using Amadeus Delphi, the management company has decided to extend their use of Sertifi to property sales staff, offering a way to capture contract e-signatures from any device and location.
Today, Sertifi is installed in over 150 of Concord’s properties. Concord has also rolled out Sertifi’s integration to Envision for all of their Hyatt-managed properties.
“We’re very excited to roll out Sertifi to our property sales teams,” said Brian Cornell, chief information officer at Concord Hospitality. “We believe in working in full partnership with our owners to create the best experience. Digitizing the signing process, along with Sertifi’s integrations to Delphi and Envision, will help staff work more efficiently and securely while making it much easier for guests to sign.”
“Delivering a frictionless experience to our customers and their guests is our top priority,” said John Stojka, co-CEO of Sertifi. “Concord’s increased commitment to Sertifi shows we’re making good on that promise, and we’re grateful to help their properties close business faster across a variety of needs.”
