How Converting to High-Performing, Limited-Service Hotels Positions Owners for Post-Pandemic Success
More than a year and a half into the global COVID-19 pandemic, travel demand has begun to return and the hotel industry’s recovery timeline...
Case Study: Hyatt Hotels Welcome Guests with Help from GBAC STAR Facility Accreditation Program
When the COVID-19 pandemic struck, hotels worldwide immediately faced devastating losses. Hyatt had to act quickly to focus on the safety of guests and...
Power of Choice: Designing In-Room Experiences That Perform for Guests and Hoteliers
Hoteliers have accelerated their adoption of technology in recent years, particularly in the wake of the COVID-19 pandemic and within the guestroom, where travelers...