Whitepapers & Reports

Top Trends for Hospitality-driven Businesses

Food & beverage has always been a critical part of the hospitality experience, but in an increasingly competitive landscape providing the right experience can...

Bringing Digital Entertainment Into Focus for Hoteliers

As the digital entertainment journey continues to evolve within the hospitality space, hoteliers are faced with more complex decisions than ever before about exactly...
women traveler, check in or paying at front desk. Her receiving a hotel room key from Customer service representative.

The Power of Personalization

According to a 2021 McKinsey & Company report, companies who excel at personalization generate 40 percent more revenue from those activities than companies who...

The Contactless Experience in Hotels

As we move towards post-pandemic recovery, businesses are adapting to accommodate new consumer behavior and desires. Technology-based efficiencies have become the norm—and hotel guests...
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Hotel guest arriving in guestroom.

JLL Report Shows Growth for Select-Service and Extended-Stay Segments

CHICAGO—JLL's Hotels & Hospitality Group released its U.S. Select-Service and Extended-Stay Hotel Outlook 2025 report, providing an assessment of recent market trends and evaluating...

MGM Resorts Deploys Amadeus CRS Across North American Portfolio

MGM Resorts International has completed the deployment of the next-generation Amadeus Central Reservation System (ACRS) across MGM Resorts’ North American hotels, including Las Vegas...

Choice Hotels Reports Q4 and Full-Year 2024 Results

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. reported its fourth quarter and full-year 2024 results. Net income increased 16 percent to $299.7 million for full-year 2024,...
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