Winning More Meetings Requires Hard Data
Most hotels rely on complimentary stays, elaborate dinners, spa treatments, and cookie-cutter sales tactics to win more event business. Today, the vast extent of...
Expedia Booking Data Shows Value of International Travelers in U.S.
International guests have a higher average daily rate and a longer length of stay than domestic guests booking within the U.S., according to an...
Fetch Takes a Proactive Approach To Hotel Reviews
Toronto-based tech startup Fetch takes a proactive approach to hotel reviews, creating one-touch, mid-stay surveys for guests. Surveys are delivered via email and can...
Research: Book Direct Campaigns Drive Consumers To Hotel Websites vs. OTAs
Rockville, Md.—Kalibri Labs released results from a new study that reveal a consumer shift in favor of hotel brand websites versus online travel agencies...
What Hoteliers Need To Know About Ransomware Attacks
Ransomware attacks have become more common and more sophisticated in recent years. In one memorable case from earlier this year, hackers were able to...