Ahead in the Cloud

The hotel industry is in the midst of a minor tech boom that isn’t ending any time soon. With lodging riding the groundswell of...

The Simple Life

While most hotels are constantly upgrading their networking infrastructure and TV connections to accommodate the latest tech devices that guests bring along when they...

Handling Social Media in a Crisis

In the immediate aftermath of the Boston Marathon bombings, law enforcement officials quickly instructed bystanders to leave the area and return to their homes...

Pricing in a Social World

The advent of online travel agencies (OTAs) ushered in an era of price transparency on a broad scale. Revenue managers suddenly had to pay...

Hyatt Names Alex Zoghlin Global Head of Technology

CHICAGO— In this role, Zoghlin will be responsible for all aspects of Hyatt’s technology platform and systems. He will lead the team charged with rapidly...

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Hyatt Centric Mountain View

Hyatt Centric Opens First Hotel in Silicon Valley

CHICAGO—Hyatt Hotels Corporation recently announced the opening of the 167-room Hyatt Centric Mountain View in the Village at San Antonio Center—the lifestyle brand’s first...
Parminder Batra (center right) receives the E20X Judge's Choice Award at HITEC 2019.

TraknProtect CEO Parminder Batra on Her Company’s Award-Winning Safety Button

“Gratified” is how TraknProtect CEO and co-founder Parminder Batra says she felt when her asset-tracking technology took the prize for industry innovation at the...

Iced Out: The Slow Acceptance of Air Conditioning in Hotels

Staying up to date on the latest technological advances is one of the greatest challenges facing hoteliers in 2019. Innovations are constant, forcing those...

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