7 Things You Probably Didn’t Know about OTA Customers

Everyone knows, or thinks they know, a lot about OTA customers: They're value conscious, brand agnostic shoppers who spend a lot of time searching...

Travelers Booking More Hotel Reservations Online

NEW YORK—In the first quarter 2014, online channels–which include Online Travel Agents (OTAs), hotel websites (Brand.com), and global distribution systems (GDS) used by travel...

Airbnb Fights to Keep Host Data

Home-sharing site Airbnb went to court in Albany, N.Y., April 22 to fight New York Attorney General Eric. T. Schneiderman's demand for host data....

Hotel-OTA Relationships a Hot Topic at AAHOA Convention

The hotel industry’s love-hate relationship with online travel agencies was a hot topic during a CEO panel at the Asian American Hotel Owners Association...

Online Channels Continue to Lead Bookings in 2014

In the fourth quarter (Q4) 2013, online channels which include Online Travel Agents (OTAs), hotel websites (Brand.com) and global distribution systems (GDS) used by...
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Hotel Eastlund, BW Premier Collection

BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength 

As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Waldorf Astoria New York

Waldorf Astoria New York to Reopen After Renovation

NEW YORK CITY—Waldorf Astoria New York offered the first looks at a restoration of the hotel’s architecture with new designs. The property, which closed...

J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...

TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
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