Hyatt’s Virtual Assistant Honored by Opus Research
CHICAGO—Hyatt was recently selected by Opus Research as the recipient of an Intelligent Assistant Award for the company’s deployment of Interactions’ Virtual Assistant (IVA)...
Hoteliers Seek Footholds in Changing Digital Landscape
At the Revenue Strategy Summit last week in New York City, hoteliers, brand representatives, and technology folks gathered to address the high cost of...
Expedia to List More Than 115,000 HomeAway Vacation Rental Listings
AUSTIN, Texas—HomeAway and Expedia today announced the distribution of more than 115,000 vacation rental listings on the U.S. version of Expedia.com. The expanded listings...
Ask Anthony: Is Airbnb Hurting Hotels?
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
Online Channels Continue to Lead Hotel Bookings
NEW YORK—In the second quarter 2014, online channels—which include Online Travel Agents (OTAs), hotel websites (Brand.com), and global distribution systems (GDS) used by travel...
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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...
Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...
The Bentley Hotel Southampton to Join JdV by Hyatt Brand
CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
Gale Miami Hotel and Residences Partners With Stayntouch
BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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