White Lodging Investigates Data Breach

Following the large-scale data breaches at retail stores including Target and Neiman Marcus, it now appears that hotels were similarly targeted. White Lodging, a...

U.S. Lodging Sector Performance Remains Robust

NEW YORK—An updated lodging forecast released by PwC US shows favorable gains in hotel performance are continuing in the second half of 2013, and,...

Navigating the Complexities of Data Privacy

Never before have we had access to the depth and breadth of customer data to deliver personalized compelling customer experiences. Mobile has changed the...

The Importance of Data Scientists in Customer Loyalty

Customer loyalty is at the top of most—if not all—of the big hotel companies’ priorities. These companies’ efforts to improve and enhance loyalty have...
Top 25 Markets

Hoteliers Face Ongoing Trend of Steady Rates, Inconsistent Bookings

NEW YORK–Heading into the summer months, North American hoteliers are continuing to experience stable average daily rates (ADR) alongside decreases in bookings during the...
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14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...