IHG Hotels & Resorts Names eTip as a Digital Tipping Provider

SAN FRANCISCO—eTip has been named an approved digital tipping provider of IHG Hotels & Resorts. This partnership enables associates across IHG's network of more...

Knowland: Convention and Conference Center Platform Usage Increased by 50 Percent in 2023

ARLINGTON, Virginia—Knowland announced an increase of 50 percent in convention and conference center platform usage in 2023. This speaks to the impact of data-driven...
Budget season

Accor Selects IDeaS as Global Revenue Management Software Provider

PARIS and MINNEAPOLIS—IDeaS and Accor announced that Accor has chosen IDeaS as its global revenue management software (RMS) provider. Partnering on a suite of...

Extended-Stay Hotels Can Benefit From Revenue Management Insights

Extended-stay hotels, typically known for their resilience and consistent returns, are looking for a way to boost revenue for the first time in years....

Room Attendant Oversights That Really Irritate Guests

As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...
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Cendyn and ConferenceDirect Annual Report Shows an Increase in Large Gatherings for 2025

AUSTIN, Texas—Cendyn and ConferenceDirect announced the results of their annual report, 2025 State of the Meetings Industry. The collaboration, paired with Knowland by Cendyn...

3 Essential Key Control Habits for Hotel Security Managers

Security technology systems that provide access control, asset management, and video surveillance are essential tools for hotel security managers to ensure compliance, reduce liability, and keep hotel guests...
Gaylord Rockies

Gaylord Rockies Phase Two Renovation Focuses on Dining Outlets

AURORA, Colorado—Gaylord Rockies Resort & Convention Center announced the completion of Phase Two of its multi-year enhancement plan with the debut of Garden +...
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