Managing the Storeroom Right
When hotels talk about inventory management, it is usually in terms of rooms—you can’t make money without guests in rooms, whether it is a...
In 2016, Sourcing Qualified Talent a Top Priority
The U.S. hotel industry put on a strong performance in 2015, with occupancy, average daily rate, revenue per available room, and other benchmarks hitting...
Why Now is a Good Time to Revisit Your Exit Strategy
In lodging, every upswing brings an inevitable downturn. As soon as you realize things are really booming, you can be sure that the cycle...
An Alternate Approach to Increase Productivity, Morale
On average, a room attendant spends 25 to 30 minutes servicing a standard guestroom. But is there a more efficient and productive way? Consider...
Bouncing Back After Bed Bugs
The only thing that scares hotel operators more than bed bugs is an empty hotel room, yet the two often go hand in hand....