Creative Ways to Keep Employees from Jumping Ship
There is a proven link between loyalty programs and customer satisfaction. And just as guests respond well to encouragement to remain loyal, so do...
Revenue Experts on Preparing for the Next Downturn
Industry leaders discussed how hoteliers should prepare for the next economic downturn at HSMAI’s Revenue Optimization Summit in June. Here’s what they had to...
Environmentally Friendly Techniques to Keep Pests Away
Guests should never worry about pests during their hotel stay, and if you take the right approach to preventative control, they never will. Integrated...
Private Equity
Private-equity firms act as an investment vehicles for institutions and wealthy individuals looking to gain an ownership stake in a range of different properties...
Actual Share
The percentage of room nights or revenue that a hotel captures from its competitive set is called the actual share. This metric is calculated...
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Compensation Declaration: Why the Growth of Management Company Fees Slowed in 2023
Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19...
The George Hotel Opens in Georgetown, South Carolina
CHARLESTON, South Carolina—The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in Georgetown, South Carolina. The George represents milestones...
Knowland: Nashville Leads Meetings and Events Volume in April
ARLINGTON, Virginia—Knowland reported that Nashville saw an uptick in meetings and events in April, growing 38.0 percent year-over-year (YOY). Las Vegas continued a steady...
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