Manifesting Destiny: The Indigo Road’s Program to Bring Team Members to the Next Level
Nearly every hospitality leader mentions a special quality sought in prospective team members, one that’s generally universal within their own ranks. Yet, as Jennifer...
Marriott Gives Updates on Caribbean and Latin American Growth From 2023
PLANTATION, Florida—Marriott International announced a year of room signings and additions across the Caribbean and Latin America (CALA) in 2023. The company nearly doubled...
Hilton Shares Record Growth in Caribbean and Latin America
MCLEAN, Virginia—Hilton shared a year of growth in the Caribbean and Latin America (CALA), entering new markets in 2023. Last year, Hilton opened 19...
Principal–Agent Relationships: Examining a Hotelier’s Liability for the Acts of Its External Service Providers
Hotel companies sometimes hire independent entities—persons or firms—to provide certain guest services. In most such cases, the laws of agency are in play: the...
Raines Takes Growth to Next Level After 35 Years of Operating
You can’t succeed and thrive for 35 years and multiple generations without learning to pivot and adapt to change, and Raines has certainly done...