HSMAI Celebrates Its Superheroes
Little could the planners of Tuesday's Hospitality Sales & Marketing Association International 2017 Adrian Awards Gala know that their choice of a superheroes theme...
Forbes Travel Guide Names 2018 Star Rating Award Winners
ATLANTA—Forbes Travel Guide has released its 60th list of Star Rating winners, recognizing top properties and services around the world. A total of 199...
Study Finds Problem Solving Leads to Greater Customer Satisfaction
COLUMBIA, Mo.–Recent studies suggest that improving customer experiences is becoming a top priority for businesses, with some reports even predicting customer experience will soon...
The Most Popular Travel Experiences of 2017
NEEDHAM, Mass.—TripAdvisor this week shared its top travel trend report for the experiences segment. The company's bookings data revealed that iconic sites remain wildly...
Survey Reveals Seven Meeting Trends of 2018
Two Roads Hospitality has released data from its recently conducted “State of the Meetings Industry” survey revealing 2018's top meeting trends. In its sixth annual...