Revised Training Program Highlights Service Strategies for Travelers with Disabilities

Orlando, Fla. — Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements...

Three Ways Hotels Can Deepen Connections With Guests

Sometimes the lodging industry can feel like an epic battle between David (small independent hotels) and Goliath (mega-chains with recognizable logos and uber-deep pockets),...
hotel renovation

Four Guidelines for Managing a Successful Hotel Renovation While Keeping Doors Open

The reasons for renovating a hotel can vary—repositioning the brand, adding capabilities that make the property more competitive, conducting post-disaster repairs, or simply adhering...
kids menu

Catering to Kids in Hotel F&B

Frozen mozzarella sticks, store-brand macaroni and cheese, overcooked mini burgers, bland spaghetti with butter — kids' menu items served on nondescript white plates are...
Tourist is visiting at Mong Kok night market in Hong Kong. — localized content

Creating Localized Content That Guests Will Actually Use

Personalized experiences are highly sought after by travelers. In an Epsilon research survey, 87 percent of respondents said they are more likely to do...
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joint employer

Order in the Court: NLRB’s Proposed ‘Joint Employer’ Rule Has Been Blocked—For Now

The franchise business model is the greatest path for successful entrepreneurship in American history and has paved the way for tens of thousands of...

Ashford Hospitality Trust Closes on Hotel Sale, Gives Asset Update

DALLAS, Texas—Ashford Hospitality Trust, Inc. announced that it has closed on the sale of the 85-room Hampton Inn in Lawrenceville, Georgia for $8.1 million...

Lodging Econometrics: Dallas Continues to Lead U.S. Construction Pipeline

The recent U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE) reported that, at the close of the first quarter, the top five markets...
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