Turning Guests into Loyal Customers
To enjoy long-term success in hospitality, hotels must seek out and engage repeat guests. In order to encourage a wave of consistent repeat guests,...
Artist-in-Residence Programs Foster Engagement
As guests increasingly seek experiences strongly linked with their destination of choice, it has become more important for hotels to embrace their local communities....
Half of America Not Vacationing
RICHMOND, Va.—Americans remain vacation deprived, according to the seventh annual Allianz Travel Insurance Vacation Confidence Index, which found that more than 170 million Americans...
Home2 Suites, Homewood Announce Travel MANager Program
Challenging the statistic that women plan travel trips more than men, Homewood Suites by Hilton and Home2 Suites by Hilton recently announced their new...
How Hotels Can Build a Local Market Base
The most important distribution channels you have are walk-up, direct, and drive-by business from your local market. The strongest performing hotels shoot for at...