Business traveler uses multiple devices in a guestroom

Bandwidth Growth: Preparing for Guests’ Needs and Experiences

The hospitality industry has experienced a tough few years. The pandemic and inflation brought new challenges and guest demands and expenses, and the last...
technology connected

Hyatt Deploys Medallia Zingle Intelligent Messaging Across Global Portfolio

SAN FRANCISCO — Medallia announced that more than 1,000 Hyatt properties will deploy Medallia Zingle's messaging platform. In collaboration with Medallia Zingle, Hyatt guests around...
Booking with laptop

Three Things Hoteliers Should Know About Personalizing Guest Experiences

Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience. While on-property happenings are certainly...
Roat trip, fall travel

Reimagining Travel: Attracting Customers As Demand Shifts

The pandemic forced shifts in the way the world works and travels, presenting significant near-term challenges that unlock opportunities for hospitality businesses to reimagine...
hotel lighting

Saving Energy Without Sacrificing Guest Comfort

Guestrooms in economy, mid-range, and luxury hotels must achieve, at minimum, a pleasant guest experience and compliance with the applicable energy codes. Code compliance...
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Building the Right Culture Takes Center Stage at ALIS

The importance of building the right hospitality culture took center stage at ALIS (Americas Lodging Investment Summit) yesterday as both owner/operator and brand executives...

Preferred Hotels & Resorts Adds 11 New Properties to Its Global Portfolio

NEW YORK—Preferred Hotels & Resorts announced the addition of 11 new member properties to its global portfolio between Oct. 1 and Dec. 31, 2024....

Hilton Launches New Initiative, Releases Meetings and Events Trends Report

MCLEAN, Virginia—From the rise of a work-from-anywhere culture to an increased demand for incentive and group travel, the last few years have transformed how...
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