Bandwidth Growth: Preparing for Guests’ Needs and Experiences
The hospitality industry has experienced a tough few years. The pandemic and inflation brought new challenges and guest demands and expenses, and the last...
Hyatt Deploys Medallia Zingle Intelligent Messaging Across Global Portfolio
SAN FRANCISCO — Medallia announced that more than 1,000 Hyatt properties will deploy Medallia Zingle's messaging platform.
In collaboration with Medallia Zingle, Hyatt guests around...
Three Things Hoteliers Should Know About Personalizing Guest Experiences
Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience. While on-property happenings are certainly...
Reimagining Travel: Attracting Customers As Demand Shifts
The pandemic forced shifts in the way the world works and travels, presenting significant near-term challenges that unlock opportunities for hospitality businesses to reimagine...
Saving Energy Without Sacrificing Guest Comfort
Guestrooms in economy, mid-range, and luxury hotels must achieve, at minimum, a pleasant guest experience and compliance with the applicable energy codes. Code compliance...
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5 Best Practices for an Ideal Franchisor–Franchisee Relationship
As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, I’ve learned that the franchisor–franchisee relationship is key to...
InterContinental Indianapolis Opens Following Property Redevelopment
InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, has opened its newest property, InterContinental Indianapolis. Located in the...
Global Table by Sonesta Becomes Company’s Newest Food & Beverage Program
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the launch of Global Table by Sonesta, an initiative set to debut in 2025 across select full-service Sonesta...
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