Ask Anthony: Balancing Self-Care With Limited Resources at Work
How do you balance self-care when you have limited staffing or resources at work?
Maintaining consistent standards is not easy. It separates five-star from four-star...
Ask Anthony: Advice for Burn Out and Career Change
I’m finding myself burnt out and considering a career change. Should I stay in the hotel industry?
The hospitality industry is not for everyone. You...
Industry Establishes Arne Sorenson Social Impact Leadership Award
LOS ANGELES—The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation, and The BHN Group announced a new award to recognize...
Three Tips for Winning Over Guests in 2021
The year 2020 was unlike any year the world could have imagined, and it was one of the most devastating years for the hospitality...
Three Things Hoteliers Should Know About Unjustified Chargebacks
Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
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Building the Right Culture Takes Center Stage at ALIS
The importance of building the right hospitality culture took center stage at ALIS (Americas Lodging Investment Summit) yesterday as both owner/operator and brand executives...
Preferred Hotels & Resorts Adds 11 New Properties to Its Global Portfolio
NEW YORK—Preferred Hotels & Resorts announced the addition of 11 new member properties to its global portfolio between Oct. 1 and Dec. 31, 2024....
Hilton Launches New Initiative, Releases Meetings and Events Trends Report
MCLEAN, Virginia—From the rise of a work-from-anywhere culture to an increased demand for incentive and group travel, the last few years have transformed how...
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