Ask Anthony Melchiorri

Ask Anthony: Balancing Self-Care With Limited Resources at Work

How do you balance self-care when you have limited staffing or resources at work? Maintaining consistent standards is not easy. It separates five-star from four-star...
Ask Anthony Melchiorri

Ask Anthony: Advice for Burn Out and Career Change

I’m finding myself burnt out and considering a career change. Should I stay in the hotel industry? The hospitality industry is not for everyone. You...
Arne Sorenson

Industry Establishes Arne Sorenson Social Impact Leadership Award

LOS ANGELES—The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation, and The BHN Group announced a new award to recognize...
Hotel bookings - book direct - mobile tipping

Three Tips for Winning Over Guests in 2021

The year 2020 was unlike any year the world could have imagined, and it was one of the most devastating years for the hospitality...
Payment security concept

Three Things Hoteliers Should Know About Unjustified Chargebacks

Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
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Keeping a Constructive Tax Policy: AHLA Fights to Preserve Tax Provisions That Protect Small-Business...

The Tax Cuts and Jobs Act (TCJA), enacted in 2017, made changes to the tax code that have delivered significant benefits to the hotel...
TownePlace Suites Duluth hotel

TownePlace Suites by Marriott Hotel Opens in Duluth

CORALVILLE, Iowa—Kinseth Hospitality Companies (KHC), in partnership with the Duluth Chamber of Commerce and the Hermantown Chamber of Commerce, announced the opening of the...

Green Key Global Expands its Sustainability Portfolio With Launch Of Green Key Ready

WASHINGTON—One year after the American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) united to co-own and operate Green Key...
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