Ask Anthony: Balancing Self-Care With Limited Resources at Work
How do you balance self-care when you have limited staffing or resources at work?
Maintaining consistent standards is not easy. It separates five-star from four-star...
Ask Anthony: Advice for Burn Out and Career Change
I’m finding myself burnt out and considering a career change. Should I stay in the hotel industry?
The hospitality industry is not for everyone. You...
Industry Establishes Arne Sorenson Social Impact Leadership Award
LOS ANGELES—The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation, and The BHN Group announced a new award to recognize...
Three Tips for Winning Over Guests in 2021
The year 2020 was unlike any year the world could have imagined, and it was one of the most devastating years for the hospitality...
Three Things Hoteliers Should Know About Unjustified Chargebacks
Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
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The Shepherd Hotel Columbia Vista Breaks Ground
FLORENCE, South Carolina—Raines announced the groundbreaking of The Shepherd Hotel Columbia Vista in Columbia, South Carolina. Developed and managed by Raines, this will be...
This Week’s Comings & Goings
Kessler hired John Luckett as president of hospitality operations. Formerly Kessler’s chief operating officer, Luckett is returning to the brand and expanding on his...
HHP Acquires Dual-Branded Hyatt Hotel in Charleston
CHARLESTON, South Carolina—Highline Hospitality Partners (HHP) announced the acquisition of the dual-branded Hyatt Place/Hyatt House Charleston Historic District. This acquisition marks HHP’s 13th and...
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