A Word from Management: New Castle Hotels & Resorts
With a diverse portfolio of full- and select-service properties in both urban and rural destinations, Connecticut-based New Castle Hotels & Resorts has been a...
Diversity & Inclusion Conference Prompts Needed Dialogue
The lodging industry perhaps has one of the most diverse customer bases on the planet. Almost everyone, regardless of age, race, gender, or religion,...
Local Art Engages Hotel Guests
As guests increasingly seek authentic experiences linked with their destination of choice, it has become more important for hotels to embrace their local communities....
Increasing a Hotel’s Value Without Leaving the Lobby
Hotel owners have the unique challenge of balancing guest happiness and the profitability of the hotel simultaneously.
Owners may worry about how to keep a...
5 Gadgets to Enhance the Guest Stay
Hoteliers are always quick to employ new technology to help smooth operations and serve guests. Technology also can be used to help hotels standout...