5 Gadgets to Enhance the Guest Stay
Hoteliers are always quick to employ new technology to help smooth operations and serve guests. Technology also can be used to help hotels standout...
Loyalty Pricing Should Be Weapon of Choice Against OTAs
The last time I saw it, Hilton Worldwide’s marketing campaign could not have been placed any better for me to argue that hotels’ new...
Marriott Brings Canadian Brand Stateside
On April 21, Marriott International officially opened its first U.S. Delta property in Orlando, Fla. The new 241-room Delta Orlando Lake Buena Vista is...
Managing Potentially Damaging Online Reviews
In the age of ubiquitous social media use, a guest’s Facebook status or tweet can have a huge impact on the reputation of a...
Checking in with Cindy Estis Green
Kalibri is from the Latin word for hummingbird. Much like the unusual, high-speed bird, Cindy Estis Green, co-founder and CEO of Kalibri Labs, a hospitality data...