Life House Secures $100 Million From Blue Flag for Continued Expansion
NEW YORK—Life House, the vertically-integrated hotel company with a growing collection of lifestyle boutique hotels, has secured $100 million in equity commitments (approximately $250-$300...
How AI Is Changing the Way Front Desk and Reservation Agents Work
According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
Checking In With Roger Bloss on Cannabis Hotels
Roger Bloss is a 49-year veteran of the hospitality industry who succeeded in business and life by playing it straight. However, after two devastating...
Arming Housekeeping Staff To Perform Bed Bug Inspections
Summer has arrived, ushering in the season of booming bookings and occupancy rates. It can also bring unwanted guests: bed bugs. According to the...
How Technology Is Changing Hotel Staffing
The Holiday Inn San Jose-Silicon Valley can seat up to 1,000 guests for a formal dinner in its 14,000-square-foot banquet facility. Plenty goes into...