Kate Hughes
Kate Hughes, Editor, LODGING Magazine
Personal Safety Devices Are Becoming a Hotel Worker Necessity
Last June, New Jersey became the first state to require that hotel workers who work alone carry a panic button. Major U.S. cities—including Seattle, Chicago, and Miami—have passed similar legislation. At the same time,...
Unraveling What Makes Economy Hotels Tick
Well, there’s something to be said for simple things done well—a delicious meal, an outfit that flatters in all the right places, or parallel parking in a tight spot on the first try. Just...
Hotel Leaders Seek Urgent Industry Assistance from White House
Yesterday afternoon, hospitality leaders, including Chip Rogers, president and CEO of the American Hotel & Lodging Association (AHLA), Jon Bortz, AHLA Board Chair and chairman and CEO of Pebblebrook Hotel Trust, and Roger Dow,...
Spoken Word: Voice Technology Does It for Guests
In-room entertainment solutions are becoming increasingly more sophisticated. Now, hotels are offering formerly out-of-reach technology like casting, streaming, and voice control for guests looking to customize their in-room entertainment experience. LODGING spoke with two...
Five Guest F&B Preferences
Late last year, Seven Rooms, a hospitality platform that combines operations, marketing, and guest engagement tools, released its Checking In For F&B report. The study, which was conducted with third-party research firm YouGov, did...