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Where Liability Falls When Guest Safety is Compromised

Where Liability Falls When Guest Safety is Compromised

It almost sounds like the beginning of a low-budget horror movie. According to his claims, in 2008 Michael David Barrett gained access to a back-of-the-house phone in the Nashville Marriott at Vanderbilt University to learn sportscaster Erin Andrews’s room number. ...

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Using Risk Transfer to Protect Your Property’s Assets

Using Risk Transfer to Protect Your Property’s Assets

The success of a hotel depends on many variables, one of them being a strong and effective risk management plan. However, many properties forget the importance of risk transfer in a culture where properties are outsourcing amenities, food and beverage, ...

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Five CEOs Share Best Advice for Hotel Owners

Five CEOs Share Best Advice for Hotel Owners

Regardless of whether the hotel industry has reached the peak of the cycle, fundamentals remain healthy. Here’s what owners should prepare for as they look ahead to the next 12 months, according to five CEOs who spoke at the Hunter ...

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Reduce Workplace Injuries, Boost Productivity

Reduce Workplace Injuries, Boost Productivity

High levels of customer satisfaction in the hospitality and leisure industries are critical to the success of any property. It is even more challenging to maintain customer satisfaction while reducing costs associated with employee injuries and the workers’ compensation claims. ...

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