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Starwood’s Eco-Innovations

Starwood’s Eco-Innovations

Regardless of how well an initiative is planned, implementing new programs and operations procedures in a hospitality environment typically requires a period of trial and error. This makes pilot programs essential, especially when a chain hopes to roll out a ...

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Beat Bedbugs with Eco-friendly Treatment Methods

Beat Bedbugs with Eco-friendly Treatment Methods

Bedbugs have an incredible ability to develop resistance to synthetic pesticides in a short period of time, according to entomologists. That’s why it makes sense to utilize non-toxic, eco-friendly alternatives to treat bedbug infestations. Bedbugs are very good travelers—they can ...

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Creative Ways to Keep Employees from Jumping Ship

Creative Ways to Keep Employees from Jumping Ship

There is a proven link between loyalty programs and customer satisfaction. And just as guests respond well to encouragement to remain loyal, so do hotel employees. Today, more and more hoteliers are turning to employee incentive programs to raise morale ...

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Ask Anthony: How Long Will the Good Times Last?

Ask Anthony: How Long Will the Good Times Last?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. With the hotel economy at an all time high, how long will ...

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