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Building Rapport with Meeting Planners in the Digital World

Building Rapport with Meeting Planners in the Digital World

When almost every client interaction has gone digital, it’s critical to add personal rapport to every faceless communication—whether email, video chat, or texting. It’s easy to move quickly through the day firing off proposal after proposal and email after email. ...

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Three Tips for Selecting the Right Brand

Three Tips for Selecting the Right Brand

Ayelet Weinstein, CEO and founder of B Hotels & Resorts, shares three tips for selecting the right brand. “Developers and owners need to explore all of their options and look at the whole package. People tend to think there is ...

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Safeguarding a Hotel Property Against Cyber Attacks

Safeguarding a Hotel Property Against Cyber Attacks

The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally recognized hotel and resort brands such as IHG, Sheraton Hotels & Resorts, Hyatt Corporation, Hilton Worldwide, ...

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