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How To Prepare Hotel Staff for Active Threat Situations

How To Prepare Hotel Staff for Active Threat Situations

Today’s hotels face what can seem like endless threats—from natural disasters to terrorism and cybersecurity breaches. Jay Hart, the director of the Force Training Institute, leads a team of first responders, anti-terrorism, cybersecurity, defense tactics, and crisis management specialists to ...

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Good Advice: Operating a Brand Amidst Controversy

Good Advice: Operating a Brand Amidst Controversy

Eric Danziger, CEO of Trump Hotels, knows about operating a brand amidst controversy. He offers the following insight for hoteliers who may be in a similar position. Concentrate on running your business. “The name on your hotel doesn’t matter,” Danziger ...

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What To Consider Before Signing a Franchise Agreement

What To Consider Before Signing a Franchise Agreement

Jim Butler, Chairman, Global Hospitality Group, Jeffer Mangels Butler & Mitchell LLP (JMBM) in Los Angeles, says would-be franchisees should not be too quick to sign on the dotted line. Even before they contact an experienced hospitality lawyer like him, ...

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Tips and Tricks for PIPs

Tips and Tricks for PIPs

Experts weigh in on what hoteliers should keep in mind when deciding whether to go through with a PIP. Below are three pieces of advice for hoteliers considering PIPs for their properties. 1. Proper planning is imperative. “You can’t rush ...

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Mobile’s Major Impact on Hospitality

Mobile’s Major Impact on Hospitality

All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture a greater share of bookings from potential guests who are glued to their smart phones. Long ...

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