Home / Good Advice / Smart Strategy

Category Archives: Smart Strategy

Feed Subscription

Three Tips from Women in Senior Leadership

Three Tips from Women in Senior Leadership

Although the executive ranks remain male dominated, women in hospitality have made great strides. During a Women in Senior Leadership panel, presented by the Cornell University School of Hotel Administration and the American Hotel & Lodging Association this week in ...

Read More »

The Secrets of Guest-Satisfying Hotel Brands

The Secrets of Guest-Satisfying Hotel Brands

If Chip Bell could have any job, it would be a hotel concierge. “Hotels, to me, are the most exciting business on the planet,” says Bell, a customer service guru and best-selling author who has served as a consultant to ...

Read More »
Scroll To Top