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Four Ways to Reduce Energy Bills

Four Ways to Reduce Energy Bills

Bloomington, Ind.—While hoteliers have taken steps over the years to reduce energy consumption, many still view high utility charges as merely the cost of doing business. However, according to Stephen Ashkin, president of The Ashkin Group, business and building owners ...

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Three Benefits of Mentorship Programs in Hospitality

Three Benefits of Mentorship Programs in Hospitality

In the hospitality industry, where personal relationships take the lead, a key connection between the guest and the hotel ensures success and loyalty. This applies to internal connections as well, beginning with mentor/mentee relationships. A hospitality mentorship may take on ...

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Ask Anthony: Creating a Good Mission Statement

Ask Anthony: Creating a Good Mission Statement

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. Got a question? 
Send it to AskAnthony@lodgingmagazine.com. How can a hotel company—whether it ...

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How to Hire the Best Front-Desk Team

How to Hire the Best Front-Desk Team

The front desk serves as the gatekeeper and the heart of a hotel—the hub that greets guests, acts as a local guide, answers questions, and quells concerns. A guest’s stay can quickly go from average to extraordinary with a positive ...

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