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Wyndham Execs Sound Off at 2016 Global Conference

Wyndham Execs Sound Off at 2016 Global Conference

At the close of the Wyndham Hotel Group’s 2016 Global Conference at Las Vegas’s Mandalay Bay Hotel & Casino, the more than 6,000 attendees left with a wealth of information about new brand initiatives and owner perks. But that only ...

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Sycuan Casino Partners with OfferCraft

Sycuan Casino Partners with OfferCraft

Sycuan Casino in San Diego, Calif., announced a deal today with OfferCraft, a company that blends software and science to make incentives more fun, and thus more effective. The two groups reported a very positive initial reaction from guests, who ...

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How to CEO a Hotel Chain

How to CEO a Hotel Chain

Now that you know how to build your own hotel chain, let’s talk about how to run it right. It is critical to understand that getting there and staying there are two vastly different things. You’ve developed a good product ...

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Turning Guests into Loyal Customers

Turning Guests into Loyal Customers

To enjoy long-term success in hospitality, hotels must seek out and engage repeat guests. In order to encourage a wave of consistent repeat guests, many brands implement a loyalty program, enticing guests with a variety of rewards, such as a ...

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Ask Anthony: Ensuring Guest Safety from Terror Threats

Ask Anthony: Ensuring Guest Safety from Terror Threats

Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How can we ensure guests are safe with all of ...

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