Ask Anthony: What Does It Take to Get Your Resume Seen?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
Service scores / guest satisfaction / J.D. Power

Five Front Desk Face-Forward Focus Items to Drive Service Scores

Like the adage "a picture is worth a thousand words," a positive review is worth a thousand room nights for hotels. Good feedback about...
Overseas employees

Four Ways to Engage Overseas Employees

Maintaining employee engagement is critical to running a successful business. However, it seems that the current efforts to do so aren't enough. Recent research...
Kauai Shores Hotel, Hawaiian Hotels & Resorts

What It Takes to Revive a Mature Property in a Low-Growth Market

What does it take to drive growth in low-growth markets? According to Gary Hogan, CEO of Hawaiian Hotels & Resorts management company, what it...

On the Move: This Week’s Comings and Goings

AWH Partners has announced that Chris Russell will become CEO of Spire Hospitality, AWH’s hospitality management division. Russell previously held the positions of COO...
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Choice Hotels Publishes 2023 ESG Report

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. published its 2023 Environmental, Social, and Governance Report. The report details Choice's latest initiatives to drive sustainability across...
Mr & Mrs Smith

World of Hyatt Platform Adds More Than 700 Properties From Mr & Mrs Smith

CHICAGO—Hyatt Hotels Corporation announced that World of Hyatt is offering members access to earn and redeem at a collection of more than 700 boutique...
hotel construction

Lodging Econometrics: U.S. Hotel Construction Pipeline Shows Robust Growth

As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there...
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