How Today’s Task Software Can Improve the Quality and Consistency of Guest Services
We are all familiar with many of the technological underpinnings of the modern hospitality industry, everything from the computer systems that help run the...
The Do’s and Don’ts of Music in Hotels
Music affects us profoundly. It alters our mood and creates or triggers rich memories. It is no wonder that music in hotels has a...
Capturing Real-Time Guest Feedback and Service Recovery
Most hotel managers look at post-stay reviews and survey feedback as a source of truth on how frontline teams are performing. Whether it’s positive...
#MeToo
The #MeToo movement went viral in October of last year, but the organization behind the hashtag has been around for more than a decade....
Creating a Culture To Combat Sexual Harassment
Over the past several months, sexual harassment has been in the headlines and top of mind for many business owners. The deluge of people...
Most Popular
Choice Hotels Publishes 2023 ESG Report
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. published its 2023 Environmental, Social, and Governance Report. The report details Choice's latest initiatives to drive sustainability across...
World of Hyatt Platform Adds More Than 700 Properties From Mr & Mrs Smith
CHICAGO—Hyatt Hotels Corporation announced that World of Hyatt is offering members access to earn and redeem at a collection of more than 700 boutique...
Lodging Econometrics: U.S. Hotel Construction Pipeline Shows Robust Growth
As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there...
Advertisement