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Building Efficient Operations into Your Brand Vision

Building Efficient Operations into Your Brand Vision

Every hotel wants to run like a well-oiled machine. Smooth operating procedures lead to more efficient hotels, content employees, and perhaps most importantly, satisfied guests. However, ensuring a hotel is firing on all cylinders may require more staff and more ...

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Reduce Workplace Injuries, Boost Productivity

Reduce Workplace Injuries, Boost Productivity

High levels of customer satisfaction in the hospitality and leisure industries are critical to the success of any property. It is even more challenging to maintain customer satisfaction while reducing costs associated with employee injuries and the workers’ compensation claims. ...

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Study: Nearly Half of Consumers Remain Loyal for Rewards

Study: Nearly Half of Consumers Remain Loyal for Rewards

ST. LOUIS, Mo.—More than 45 percent of consumers say the opportunity to earn rewards is a primary driver for purchasing from a brand, according to a new study from Maritz Motivation Solutions.  The Maritz LoyaltyNext Customer Study surveyed 2,000 consumers on their ...

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Hotels.com’s Captain Obvious Runs for President

Hotels.com’s Captain Obvious Runs for President

Captain Obvious of Hotels.com has decided to join the 2016 presidential race. And he’s doing so in the best way he knows how, by physically running. He believes he is fit to win the race. He’s seen the other candidates, ...

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Westin Partners with Fitbit for Fitness Series

Westin Partners with Fitbit for Fitness Series

STAMFORD, Conn.—Starwood Hotels & Resorts, Inc. has announced that Westin Hotels & Resorts has partnered with FitStar by Fitbit to debut a series of fitness programs that are now available at many of the brand’s 200 hotels around the world. ...

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Mayflower Hotel Gears Up for Election

Mayflower Hotel Gears Up for Election

Washington, D.C.—Next to 1600 Pennsylvania Avenue, NW, the Mayflower Hotel at 1127 Connecticut Ave NW is the capital city’s most politically charged address. Host to inaugural balls, presidents, and heads of state from Coolidge and Roosevelt to Churchill and Obama, ...

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