Tag: training
Knowland Certification Program Launches for Hotel Sales Teams
ARLINGTON, Virginia—Knowland introduced the Knowland Certification Program, which includes three certification credentials to help hotel sales professionals grow their skill sets, professional profiles, and...
Saira Hospitality CEO on Training Hotel Workers via Pop-Up Schools
A worldwide program that has thus far trained workers primarily from outside the United States to serve the hospitality industry was actually born here....
Raising Stars: GF Hotels & Resorts Retains Employees by Investing in Their Professional Development
Leisure demand has made a strong comeback in 2022, and a recent analysis by the American Hotel & Lodging Association (AHLA) and Kalibri Labs...
The Road Back: Ensuring Housekeeping Operations Meet Renewed Expectations
Among the pandemic’s more manageable impacts on hotel operations was the immediate need to retrain housekeeping staff on sanitation practices. Dan Paola, VP of...
AHLA Foundation, ECPAT-USA, and Marriott Launch New Trafficking Prevention Training Program
WASHINGTON, D.C.—To mark World Day Against Trafficking in Persons, the American Hotel & Lodging Foundation (AHLA Foundation), ECPAT-USA, and Marriott International launched a trafficking...