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ServSafe Workplace Debuts with Sexual Harassment Prevention Training Suite

Chicago, Illinois—The National Restaurant Association, parent organization of the American Hotel & Lodging Educational Institute (AHLEI), today announced the launch of an online training...
cleanliness

Spending More on Housekeeping Doesn’t Make Hotels Cleaner

The M3 Center for Hospitality Technology and Innovation at the University of South Florida Sarasota Manatee (USFSM) recently published its Gradebook for Cleanliness in...

Creating a Culture To Combat Sexual Harassment

Over the past several months, sexual harassment has been in the headlines and top of mind for many business owners. The deluge of people...

How Employee Engagement Impacts Labor Shortages

Andrew Hazelton is a managing director at AETHOS Consulting Group—a global hospitality advisory firm serving the hotel, restaurant, casino, cruise line, club, and travel...

Measuring the Impact of Growing Labor Expenses on Training Costs

In 2016, the average property in CBRE’s Trends in the Hotel Industry survey sample spent 31.3 percent of its total revenue, or 42.8 percent...
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