Tag: The Room Key
My Hotel Doesn’t Care About Social Media
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My hotel has no social media presence. What should I do?
"I work in revenue management. The...
How Can a Hotel Improve Its Online Rating?
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How can I improve my hotel's online star rating?
"How can I improve my hotel's online star...
What Do You Do With an Intoxicated Guest?
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What do you do with an intoxicated guest?
"Recently, a guest who was visibly intoxicated walked through my...
Raising a Hotel’s Status
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How do I raise the status of my hotel?
"I am a general manager in a competitive...
Discovering Illegal Operations in a Guestroom
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What should I do if I discover an illegal operation out of one of my property’s...