Tag: Technology
Best Western Launches Fresh Website
PHOENIX—Best Western Hotels & Resorts today announced the launch of an all-new BestWestern.com. The company’s latest endeavor into optimizing and streamlining customer interactions across...
AccorHotels Joins Forces with LinkedIn
In a major partnership, AccorHotels has joined forces with LinkedIn to enrich its mobile app with an unprecedented new service for travelers.
All AccorHotels' guests...
InterContinental Hotels Launches Multi-Sensory Platform
NEW YORK—InterContinental Hotels & Resorts, part of InterContinental Hotels Group (IHG), along with digital agency Mirum, has launched the first in a series of...
Expedia Unveils Value Add Promotions for Hoteliers
SEATTLE—Expedia, Inc., the world’s largest travel company, is rolling out its Value Add Promotions tool on Expedia PartnerCentral. With Value Add Promotions, hotel partners...
How Long is Too Long to Leave Guests Hanging?
NEW YORK—Guests have a right to complain if hotel staff does not respond to their text requests in about 12 minutes, to emails in...