Tag: staffing
AHLA: 76 Percent of Hotels Are Experiencing Staffing Shortages
WASHINGTON—More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees,...
A Lens on Labor: Growing Costs Remain a Setback for the U.S. Hotel Industry
Although we are well into the new year, the global hotel industry is still facing many of the same struggles from years past, including...
Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties
Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
AHLA: Hoteliers Offer Incentives to Fill Open Positions During Staffing Shortages
WASHINGTON—As over 80 percent of hotels experience staffing shortages, hoteliers are offering potential hires incentives to fill open positions, according to a new survey...
Labor Cost Trends in 2020
Based on CBRE’s survey of monthly operating performance, U.S. hotels experienced a 58 percent decline in total hotel revenues from 2019 to 2020. This...