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Raquel Ortiz

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Raquel Ortiz is director, financial performance at STR.

F&B Operations Are Back But Profit Margins Remain Far From Pre-Pandemic Levels

Throughout most of the pandemic recovery period, food and beverage (F&B) revenues have been the largest piece missing from the hotel profitability puzzle. Groups, events, and business travel went from thriving to nonexistent, contributing...
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Empty Plates: F&B Revenues Have Taken a Heavy Hit

Hotels’ food and beverage (F&B) operations are often a vital part of ancillary business, especially in full-service hotels that host meeting and convention groups. While the pandemic has greatly affected all of a hotel’s...
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How Full-Service Independents Compare to Full-Service Chain-Affiliated Hotels

Many independent hoteliers will cop to considering what it would be like to convert their hotels into chain-affiliated properties. With this common musing comes this question: How do independent hotels compare to their chain-affiliated...