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Raquel Ortiz

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Raquel Ortiz is assistant director of HOST P&L at STR.
Room service

Empty Plates: F&B Revenues Have Taken a Heavy Hit

Hotels’ food and beverage (F&B) operations are often a vital part of ancillary business, especially in full-service hotels that host meeting and convention groups. While the pandemic has greatly affected all of a hotel’s...
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How Full-Service Independents Compare to Full-Service Chain-Affiliated Hotels

Many independent hoteliers will cop to considering what it would be like to convert their hotels into chain-affiliated properties. With this common musing comes this question: How do independent hotels compare to their chain-affiliated...