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Robert Mandelbaum and David Heath

Robert Mandelbaum is Director of Research Information Services for CBRE Hotels Research (robert.mandelbaum@cbre.com). David W. Heath is Founder & Managing Partner of Heath & Company Hospitality Advisor LLC. For guidance on all aspects of hospitality labor, please contact david.heath@heathandco.com.
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Labor Cost Trends in 2020

Based on CBRE’s survey of monthly operating performance, U.S. hotels experienced a 58 percent decline in total hotel revenues from 2019 to 2020. This resulted in a decrease of 78 percent in profits at...