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Three Things to Know About Meeting Rising Guest Expectations

The guest experience of staying in a hotel has changed in profound ways over the past two decades—from how they find and book a...

Technology Designed with Hospitality in Mind

It’s a new era in guest entertainment. Guests want better entertainment and they want it now. But as a hotel operator, you have limitations:...

Choosing a New Property Management System

Have a question for our experts? Submit it here. What should I consider when choosing a new PMS?  My property just underwent a major renovation and now...
J.D. Power - Best Western - Best Western Premier

A Journey of Exceptional Customer Care: Best Western Premier

Best Western® Hotels & Resorts (BWHR), a trusted and respected leader in hospitality for over 73 years, has undergone a significant transformation in recent...
TRYP by Wyndham

One-of-a-Kind Partnership

In 1992, Century Equities, a real estate development company based in Wheeling, West Virginia, acquired its first hotel in Saint Clairsville, Ohio. The success...
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