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Three Ways to Engage Guests in Real Time

Finding ways to engage guests during their travels and while they are on property is critical for hotels. Industry professionals who understand the importance...

Four Lessons in Navigating Social Media to Market Hotels

In today’s business environment, there’s no denying the power of social media. More than 2 billion people are active on social media and the...

Marketing Hotels Through Social Media Influencers

Many hoteliers have had a “social media influencer” or “micro-influencer” on their property and didn’t even know it. Not knowing influencers are on property...

#RCMemories Program Connects Guests to Local Experiences

The Ritz-Carlton this week launched its latest brand initiative—#RCMemories—to further draw guests into their destinations through unique programming. What started as a way for...

The Winner of this Marriott Contest Gets a Sleepover at the Super Bowl

A Marriott social media contest is giving one lucky fan and guest the opportunity to sleepover at U.S. Bank Stadium in Minneapolis the night before...
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