Tag: smart strategy
On Point: Today’s Point-of-Sale Systems Afford Numerous Advantages to Hoteliers and Guests
Like many parts of the guest journey, the sales transaction has been digitized to enhance convenience for customers. The point-of-sale (POS) system not only...
Finding the Right Broker: 5 Qualities That Make for an Effective Partnership
Understanding what you need from your hotel broker is paramount to securing a smooth transaction at an optimal price. Essentially, your broker is the...
On-Property De-escalation: Guidelines for Dealing With Agitated Guests
The vast majority of risks to hotel security are posed by unruly guests or patrons of the hotel bar who have had one too...
Recruiting and Keeping Qualified Hospitality Employees
Hospitality is one of the oldest industries, one that has continued to thrive because hoteliers understand and embrace the need to innovate, evolve, and...
The Importance of Incident Reports in Hospitality
The things that can and do go wrong in a hotel can be the stuff of lawsuits and worse, so it behooves hotel management...