Tag: reservations
MGM Resorts Deploys Amadeus CRS Across North American Portfolio
MGM Resorts International has completed the deployment of the next-generation Amadeus Central Reservation System (ACRS) across MGM Resorts’ North American hotels, including Las Vegas...
How AI Is Changing the Way Front Desk and Reservation Agents Work
According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
Travel Tripper Merges With Pegasus
NEW YORK—Travel Tripper and Pegasus, two hospitality technology providers, today announced that they are joining forces to deliver greater value and innovation to hotel...
IHG Hotels Added to TripAdvisor Instant Booking
NEEDHAM, MA — TripAdvisor announced a partnership with InterContinental Hotels Group (IHG) to include all the company’s hotel brands in the TripAdvisor instant booking marketplace....
Weakening March Reservation Pace Creates New Challenges
NEW YORK—As North American hoteliers head into the spring season, new commitments that have been added over the last month (pace) are down -1.6...