Tag: personalization
Three Ways Hotels Can Deepen Connections With Guests
Sometimes the lodging industry can feel like an epic battle between David (small independent hotels) and Goliath (mega-chains with recognizable logos and uber-deep pockets),...
Creating Localized Content That Guests Will Actually Use
Personalized experiences are highly sought after by travelers. In an Epsilon research survey, 87 percent of respondents said they are more likely to do...
Offering Wellness Choices Is the Ultimate Strategy in Guest Personalization
In 2019, the pursuit of higher levels of guest personalization in the hotel industry may feel like an overused or tired objective. After all,...
Creating a Captive Audience With In-Room Technology
In a day and age where consumers have an endless amount of information available at their fingertips and average attention span is at a record...
Three Technology Investments Hoteliers Should Consider for 2019
Admit it: When you first unboxed your Amazon Alexa, you thought it was going to change your world.
Your favorite song would begin playing when...