Tag: personalization
Real-Time Data Can Serve as a Differentiator for Hotel Brands
Hotels are getting “smarter” every day. With new technology like artificial intelligence (AI), cloud software, and smart gadgets, hotels can now offer benefits like...
Cutting Through the Noise: Three Impactful Hospitality Trends Revenue Leaders Can’t Ignore
Artificial intelligence continues to dominate the headlines across all business sectors, so much so that it is likely weighing on hoteliers’ minds as they...
The Power of Personalization
According to a 2021 McKinsey & Company report, companies who excel at personalization generate 40 percent more revenue from those activities than companies who...
How a Next-Gen PMS Can Help Accelerate Recovery in 2021
2020 has completely disrupted the global hotel industry. From rapid cancellations to the adoption of new safety protocols, hotels have pivoted their operations to...
GlobalData: Four Trends That Will Shape the Lodging Industry in 2020
As 2019 draws to a close, Nick Wyatt, head of R&A for Travel and Tourism at data and analytics company GlobalData, shares four key...