Tag: operations
Using Art to Bridge Age Gaps Among Guests
As the tension between millennials and baby boomers dominates the media, it’s easy to believe that there are no similarities between the generations. However,...
Safeguarding a Hotel Property Against Cyber Attacks
The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally...
Hotel Linens: What Do Guests Really Want?
When choosing a hotel, consumers prioritize other factors over sheets and linens, but they do notice them and have opinions about how they are...
Getting the Most Out of Online Survey Results
Surveys are useful tools for gauging what guests are feeling. The results can notify hoteliers of new problems as they arise and highlight areas...
The Evolution of the Hotel Notepad
Keeping a hotel running the way it should is like simultaneously keeping juggling balls in the air. There are tons of factors at play,...