Tag: operations
Reinventing Hotel Operations Post-Pandemic
Across the United States, hotel operators are wondering if the current travel environment is a prelude to the future of hospitality and if they...
What Hotels Can Learn from Short-Term Rentals
Until recently, when travelers needed a place to stay away from home, their options were fairly limited. A business traveler stayed in a hotel...
Alt-Normal: Some Prospects for Hotels Post-Pandemic
As the hospitality industry was temporarily yet profoundly challenged by the COVID-19 pandemic, hoteliers were strong-armed into modifying guest-facing operations. Technology has played the...
Engineering Essentials: Electrical and Mechanical Systems Must Be Maintained
When it comes to cleaning guestrooms, the role of the engineering/maintenance department is often overlooked by housekeeping managers. However, proper maintenance of guestroom mechanical...
2020 Takeaways: Operating Observations From Last Year
In 2020, U.S. hotels suffered the worst year of operating performance since CBRE began tracking profitability in 1938. During the year, the average hotel...