Tag: operations
5 Best Practices for an Ideal Franchisor–Franchisee Relationship
As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, I’ve learned that the franchisor–franchisee relationship is key to...
On Point: Today’s Point-of-Sale Systems Afford Numerous Advantages to Hoteliers and Guests
Like many parts of the guest journey, the sales transaction has been digitized to enhance convenience for customers. The point-of-sale (POS) system not only...
Ask Anthony: The Benefits of American Hotel Lodging Certifications
What are the benefits of American hotel lodging certifications for professionals in the hospitality industry?
First, I’d like to congratulate the new president of AHLA,...
Cvent Supplier Network Group Sourcing Volume Sets New Record
TYSONS, Virginia—Cvent announced that group sourcing volume through the Cvent Supplier Network (CSN) set a new record high in 2024, surpassing pre-pandemic numbers for...
Cendyn and ConferenceDirect Annual Report Shows an Increase in Large Gatherings for 2025
AUSTIN, Texas—Cendyn and ConferenceDirect announced the results of their annual report, 2025 State of the Meetings Industry. The collaboration, paired with Knowland by Cendyn...