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Hotel staff front desk — employee retention

Giving Attention To Hotel Employee Retention

Staff shortages in hospitality organizations can contribute to low employee morale, inconsistent service quality, and poor guest experiences. Furthermore, the lack of trained and...
Best Workplaces for Millennials

These Three Hotel Companies Are Among 2019’s Best Workplaces for Millennials

Hilton, Kimpton Hotels & Restaurants, and Hyatt Hotels Corporation are on this year's Best Workplaces for Millennials list by Great Place to Work. The...
Skills shortage - hospitality labor

Recruiting and Keeping Qualified Hospitality Employees

Hospitality is one of the oldest industries, one that has continued to thrive because hoteliers understand and embrace the need to innovate, evolve, and...
H-2B Visa

Worker Resource: H-2B Program Helps Seasonal Properties Thrive

The following article on the H-2B visa program by Brian Crawford, executive vice president of government affairs at AHLA, originally appeared in the June...
Instawork — hospitality staffing

How Technology Is Changing Hotel Staffing

The Holiday Inn San Jose-Silicon Valley can seat up to 1,000 guests for a formal dinner in its 14,000-square-foot banquet facility. Plenty goes into...
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