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Employee Retention Means Benefits Done Right

Professionals shaking hands - employee benefits
“So much of employee retention is driven by effective leadership and company culture.” According to the common wisdom of today, this goes without saying. However, new research reveals this belief to be a partial myth that can undermine organizational success. AETHOS recently conducted a survey to understand what motivates and retains “cross-generational” employees. This study focused on Gen X (born 1965–1980)...

How Opportunity Youth Can Help Fill the 
Hotel Employment Gap

AHLA Opportunity Youth
With summer ending, many young adults have returned to school. Yet, there are nearly six million “opportunity youth”—that is, young people between the ages of 16 and 24 who are out of school and out of work, but who possess the drive and resilience to succeed in the workplace. Recognizing that a four-year college degree is not the only path...

Comparing European and American Hotel Laundry Models

Towels, laundry
When U.S. travelers stay at European hotels, they may notice a few differences: the room and bed sizes may vary from what they're typically used to, power outlets differ, bathrooms may be smaller, etc. One difference is hardly ever noted: the hotel's linens and towels are likely laundered outside of the property. In many European countries, the majority of hotel...

Survey: Hoteliers Are Spending More Time Hiring Senior-Level Employees

Hiring
Hoteliers today are increasingly grappling with the challenge of finding the right senior talent for their teams and filling those positions quickly as needed. According to a recent survey by Strategic Solution Partners (SSP), a full-service hospitality solutions provider, hoteliers are spending more time sourcing senior hospitality talent. In 2013, 50 percent of hoteliers spent three to four weeks on...

Ask Anthony: Finding Good Employees

Anthony Melchiorri
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. Got a question? 
Send it to AskAnthony@lodgingmagazine.com. I’m constantly dealing with either being short staffed or managing under-performing employees. Good employees are hard to find. What should I do? If you’re seeking a hand-holding, motivational...