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Home Tags Guest services

Tag: guest services

Woman wearing a face mask holding a phone

Using Technology to Support Smaller Teams at CYBER HITEC

Conferences and Events Robin McLaughlin -
The first day of CYBER HITEC 2020 included a virtual presentation titled, “Smaller Staff, Same Service: Five Creative Ways to Use Technology to Support...
DREAM Hotel Group - Google Assistant - Volara

Volara Partners With Google Assistant to Launch Real-Time Translation Solution

Amenities LODGING Staff -
LAS VEGAS — Last year, Google Assistant unveiled its real-time translation technology, interpreter mode, helping hotel staff carry on conversations with guests speaking foreign...
Hotel Operations Technology

Roundtable Recap: Technology Is Changing the Future of Hotel Operations

Conferences and Events Kate Hughes -
This fall, hospitality communication solution provider Beekeeper hosted high-level executives from major hospitality companies for a roundtable entitled, “Efficiency, Connectivity, and the Future of...

How Janine Chicourrat Runs a Hotel That’s Constantly Under Construction

Design Megan Kelly -
Janine Chicourrat has been the general manager at the Portola Hotel & Spa in Monterey, Calif., for nearly 10 years. For as long as...

How Today’s Task Software Can Improve the Quality and Consistency of Guest Services

Advice Adria Levtchenko -
We are all familiar with many of the technological underpinnings of the modern hospitality industry, everything from the computer systems that help run the...
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