Tag: guest services
Using Technology to Support Smaller Teams at CYBER HITEC
The first day of CYBER HITEC 2020 included a virtual presentation titled, “Smaller Staff, Same Service: Five Creative Ways to Use Technology to Support...
Volara Partners With Google Assistant to Launch Real-Time Translation Solution
LAS VEGAS — Last year, Google Assistant unveiled its real-time translation technology, interpreter mode, helping hotel staff carry on conversations with guests speaking foreign...
Roundtable Recap: Technology Is Changing the Future of Hotel Operations
This fall, hospitality communication solution provider Beekeeper hosted high-level executives from major hospitality companies for a roundtable entitled, “Efficiency, Connectivity, and the Future of...
How Janine Chicourrat Runs a Hotel That’s Constantly Under Construction
Janine Chicourrat has been the general manager at the Portola Hotel & Spa in Monterey, Calif., for nearly 10 years. For as long as...
How Today’s Task Software Can Improve the Quality and Consistency of Guest Services
We are all familiar with many of the technological underpinnings of the modern hospitality industry, everything from the computer systems that help run the...