Tag: guest experience
Why Great Photography is Important for a Hotel’s Success
A study in 2014 revealed that the human eye can process a photo in as little as 13 milliseconds. That is much faster than...
Using Ambient Scenting to Create a Unique Hotel Experience
Special additions to a hotel like customized lighting and artificial intelligence make a property unique and compliment the guest experience—even if guests do not notice...
Music Sounds Better When Guests Listen to What They Really Want
Some guests get away for the weekend, some are in town on business, and some just come for dinner or to watch the game...
What U.S. Travelers Are Looking for When Reading Online Reviews
Most travelers read online reviews before booking a hotel. In a recent Mattress Advisor survey of nearly 1,000 U.S. travelers on social media, the...
Marriott’s Aloft Hotels Roll Out Portable Breakfast Pots
Bethesda, Md.–Aloft Hotels has launched its Re:fuel by Aloft food and beverage program, with a new breakfast format to change how guests experience the...