Tag: guest experience
Hotel Execs Grapple with Brand Consistency, Guest Experience
During day three of The Lodging Conference, hotel executives grappled with what brand consistency and guest experience mean in the industry today to owners...
Canopy by Hilton Debuts First U.S. Property in Washington, D.C.
WASHINGTON, D.C. and MCLEAN, Va.–The first Canopy by Hilton hotel in the Americas is opening this fall in Washinton D.C.'s new $2.5 billion mixed-use...
Biophilic Design Connects Guests to Nature
Few trends become staples that guests return to throughout their stay. However, new research suggests that properties that incorporate plants and natural elements into...
Enhancing the Guest Experience with LED Technology
Over the last six to ten years, the hospitality industry has undergone a high-tech transformation as restaurant owners and hoteliers are quickly innovating to...
Survey: Lodging Sets the Tone for Guests’ Vacations
The first 24 hours after arriving at a destination are crucial, with nearly half of travelers believing that the first day sets the tone...